Paidbet Privacy Policy

Paidbet (https://paidbet.id) is a trusted online Sports Betting and gaming platform in Bangladesh. We believe your privacy is a fundamental right, and protecting it is one of our highest responsibilities.

This Privacy Policy ("Policy") explains in detail what information paidbet collects, why it is collected, how it is used, and what steps are taken to protect your information. This Policy applies to paidbet's website, mobile app, and all associated services.

By using our platform, you agree to this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team for assistance.

Paidbet collects user information in several ways. Below is a detailed breakdown of the types of information we collect:

a. Information collected at registration:

• Full Name & Date of Birth
• Email Address & Mobile Number
• Current address & nationality
• Preferred currency & language

b. Information collected for identity verification (KYC):

• Copy of National ID or Passport
• Proof of address (utility bill or bank statement)
• Selfie or Live Face Verification (where applicable)

c. Financial Information:

• Payment method details (bKash, Nagad, Rocket number)
• Deposit & Withdrawal History
• Transaction Amount & Time

d. Automatically Collected Information:

• IP Address & Device Type
• Browser Version & Operating System
• Time spent on the platform and pages visited
• Betting History & Gaming Patterns

Paidbet uses your information only for specific, legitimate purposes. The key purposes are outlined below:

Paidbet uses your information to improve and personalize your experience. You can opt out of promotional communications at any time.

Paidbet's website and app use cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.

Types of cookies we use:

• Essential Cookies: These cookies are essential for maintaining your login session and ensuring security. They cannot be disabled.
• Preference Cookies: Used to remember your language, theme, and other preferences.
• Analytics Cookies: Helps us analyze platform usage and improve our services.
• Marketing Cookies: Used to show relevant offers and advertisements (subject to your consent).

You can control or delete most cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

Paidbet never sells your personal information. However, it may be shared with specific third parties in the following limited circumstances:

• Payment Processors: Only the financial information necessary to process deposits and withdrawals is shared with paidbet's approved payment gateways.
• Identity Verification Services: Required documents are shared with trusted and accredited verification bodies to complete the KYC process.
• Law Enforcement: Information may be disclosed to comply with valid court orders or government directives.
• Fraud Prevention: Information may be shared with regulatory authorities to detect money laundering or other illegal activities.

In all such cases, paidbet ensures that third parties uphold our privacy standards and use your information only for the specified purpose.

Paidbet retains your information for defined periods, determined by both legal obligations and business requirements:

• Account Information: For the duration the account is active and up to 5 years after closure.
• Financial Transaction Records: Minimum 5 years as required by law.
• KYC Documents: Up to 5 years after verification, or as required by regulatory guidelines.
• Customer Support Communications: Up to 2 years after the issue is resolved.
• Cookies & Analytics Data: Typically 12 months.

After the applicable retention period, paidbet securely deletes or fully anonymizes your data.

As a paidbet user, you have the following rights over your own information:

• Right to Access: You can request to see what information we hold about you at any time.
• Right to Rectification: You have the right to request corrections if any of your information is inaccurate.
• Right to Erasure: In certain circumstances, you may request deletion of your information (subject to legal obligations).
• Right to Restrict Processing: You can request that the use of your information be restricted to specific purposes.
• Right to Data Portability: You can request a copy of your information in a structured, portable format.
• Right to Object: You may opt out of your data being used for marketing purposes.

To exercise any of these rights, please contact our support team. We typically respond to requests within 30 days.

Paidbet follows the highest industry security standards to protect your information. Our security infrastructure is described below:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is protected by 256-bit SSL encryption.
• Data Encryption: Sensitive data is stored on servers with AES-256 encryption.
• Two-Factor Authentication (2FA): OTP is used as an additional security layer when accessing your account.
• Regular Security Audits: Regular penetration testing and security assessments are conducted by third-party experts.
• Server Security: Our servers are housed in ISO 27001-certified data centers and monitored 24/7.
• Access Control: Only authorized personnel have access to specific data, and all access is logged.

Paidbet's services are intended for individuals aged 18 and above. We do not knowingly collect information from minors.

If a minor is found to have registered on our platform, the relevant account will be closed immediately and all collected data will be deleted.

If a parent or guardian believes their child is using paidbet, please contact us immediately. We will take prompt action.

Paidbet may review and update this Privacy Policy from time to time. Changes may be driven by new legal requirements, technological developments, or an expansion of our services.

For significant changes, we will send advance notice to your registered email address and display a clear notice on the platform. Continued use of the platform after any changes will be considered acceptance of the updated policy.

The date of the latest update is always shown at the top of this page. We recommend checking this page regularly.